Shipping & Delivery
Crafted with Care, Delivered to Your Doorstep
At The Leather Tailor, we believe your luxury leather experience begins the moment you place your order. From meticulous craftsmanship to seamless delivery, we ensure every step reflects our commitment to quality and service.
📦 Order Processing Time
- All items are handcrafted to order by our skilled artisans.
- Standard Processing: 5–7 business days (excluding weekends and public holidays).
- Expedited Requests: Need your order sooner? Contact us at [email protected] before placing your order—we’ll do our best to accommodate tight timelines.
⚠️ Processing begins once payment is fully confirmed. Custom or personalized orders may require additional time—we’ll notify you if so.
🌍 Shipping Options & Costs
We proudly ship worldwide. Shipping costs and delivery estimates are calculated at checkout based on your location and selected method.
| Destination | Shipping Method | Cost | Estimated Delivery |
|---|---|---|---|
| United States | Standard | Free | 3–5 business days |
| Express (FedEx/UPS) | $15 | 1–2 business days | |
| Canada | Standard | $12 | 5–8 business days |
| Europe | Standard | $18 | 6–10 business days |
| Rest of World | Standard | $25 | 7–14 business days |
📌 International orders may be subject to customs duties, taxes, or import fees. These are the responsibility of the customer and are not included in our shipping charges.
🔍 Track Your Order
Once your order ships, you’ll receive a confirmation email with a tracking number.
You can also track your order anytime using our dedicated tracking portal:
👉 Track Your Order
🛡️ Safe & Secure Delivery
- Luxury Packaging: Each item is carefully wrapped in acid-free tissue, placed in our signature branded box, and sealed for protection.
- Full Insurance: All shipments include coverage for loss or damage in transit.
- Signature on Delivery: Orders over $500 require a signature to ensure secure receipt.
🔄 Changes or Cancellations
- Within 24 hours of purchase: Email us at [email protected] to request changes or cancellation (before production begins).
- After shipment: Unfortunately, we cannot reroute or cancel orders once dispatched. Visit our Returns & Exchanges page for assistance.
💳 Accepted Payment Methods
We offer secure, flexible payment options to suit your preferences:
- PayPal – Fast, trusted, and buyer-protected.
- Stripe – Accepts all major credit/debit cards (Visa, Mastercard, Amex, Discover).
- Wise (formerly TransferWise) – Ideal for international bank transfers with low fees.
- Mercury – For business customers and seamless B2B transactions.
All payments are processed through PCI-compliant, encrypted gateways—your data is always safe with us.
💬 Need Help?
Our customer care team is here to assist:
- Email: [email protected]
- Hours: Monday–Friday, 9 AM–5 PM EST
- Response Time: Within 24 business hours